We are very sorry, that some of the products you received do not meet your expectations. In order to return the goods, please fill in this form. You will receive an RMA-number shortly after submitting this form. Please inidcate this number on your return delivery.
  • Please note:
  • Please use one RMA Request Document for each product.
  • Fields marked with * are mandatory fields.
  • Please upload photographs of the failure images.

Please leave this field empty.

Please upload here photos of the failure images

**In case of optical components you will find the batch number on the label on the covering box. In case of optical systems please mark the serial number.

If you encounter any problems with the submittance of this form, please fill in the word-document below and send it to RMA@ingeneric.com
INGENERIC_RMA-form_2016